hibage Support: Urgent assistance and quick contact

Needs immediate attention

If your account is locked, or you can't login, or deposit confirmation is delayed, use this line first

Those playing in Dhaka at night usually raise a ticket here first

Fast answers

Describe the issue in the same message, include a screenshot and device name; this helps the team understand the issue in 3 steps

bKash and Nagad

Payment not received? Provide the transaction ID, and note when you tried

Rocket Update

If Rocket transfer is pending, send the receipt number to speed up verification

Account verification

If login, password, or new device issues occur, first view this section; most questions are solved there

FAQ

For quick questions, this section provides answers in as fast as 2 minutes

Login Help

Your login issues, device, and browser information together make it easier to resolve

App Help

Android users who still have issues after installing the APK, report here

Organize information in 1 minute

Write down your account ID, time, and where the problem is

Describe the main issue directly

Don't write 'not working'; write that the deduction was made from bKash but the balance did not appear

Provide a screenshot

A clear screenshot often saves the trouble of writing 3 messages

Where do I start?

First view the FAQ, then use hibage Contact; you'll find the answer there for small issues

Can I get a quick answer from Dhaka?

Morning or night, many people send messages; with clear information the response comes faster

What to provide if you have issues with bKash, Nagad, Rocket?

Send the transaction ID, time, and the app's screenshot; this makes verification easier

What to do if login is blocked?

First view hibage Login page; if needed, send a direct support message

If you still have issues after installing the new APK?

Device model, Android version, and at what step it stops; write it down and the team will review